HOSTAHOSTA

Terms of Service

Introduction

Welcome to HOSTA. These Terms of Service ("Terms") govern your use of our website and related services (collectively, the "Service"). HOSTA helps students discover verified off-campus hostels in Ghana and connects them with hostel managers. By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Use License

HOSTA grants you a limited, non-exclusive, non-transferable license to access and use our Service for lawful purposes only. You agree not to:

  • Use the Service for any illegal or fraudulent activity
  • Impersonate or misrepresent your identity
  • Scrape, crawl, or automatically access our Service
  • Interfere with or disrupt the Service or its servers
  • Violate any applicable laws or regulations
  • Harass or harm other users
  • Post misleading, false, or defamatory content

2. User Accounts

When you create an account, you are responsible for maintaining the confidentiality of your password and for all activities that occur under your account. You agree to:

  • Provide accurate, current, and complete information
  • Update your information to keep it accurate
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

3. Booking and Payments

By booking a hostel through HOSTA, you enter into an agreement with the hostel manager. Unless a listing states otherwise, HOSTA's standard booking duration is one semester (four months). You agree to:

  • Pay the full amount due at checkout
  • Comply with the hostel's house rules and policies
  • Check-in by the agreed-upon date and time
  • Respect the property and other guests

HOSTA acts as a booking platform only. Online payments are processed through Paystack and may support Mobile Money or card payment. The amount shown at checkout may include a HOSTA student service fee; the applicable fee and total are shown before payment. Payment processing is subject to Paystack's terms and conditions. HOSTA does not store your full card or Mobile Money credentials.

4. Applications and Interviews

Some hostels use an application-based booking flow instead of instant checkout. In that flow, you may submit your preferred move-in date and a note, receive an interview time from the manager, and receive payment instructions or an offer.

Submitting an application does not reserve or hold a room. A room is secured only after the applicable payment is confirmed and the booking is created. Applications may be rejected or expire, including when a payment deadline passes or the room is no longer available.

Where offline payment is selected, the manager confirms receipt through HOSTA. Do not treat an application or an unconfirmed payment claim as a confirmed booking.

5. Cancellation and Refunds

Cancellation and refund policies are determined by individual hostel managers and are displayed at checkout. HOSTA is not responsible for enforcing hostel-specific policies. Disputes regarding cancellations and refunds should be addressed directly with the hostel manager or through our support team.

6. For Hostel Managers

If you list a hostel on HOSTA, you agree to:

  • Provide accurate, honest information about your property
  • Maintain safe and legal accommodations
  • Comply with all local laws and regulations
  • Treat all students with respect and dignity
  • Honor all confirmed bookings unless circumstances are beyond your control
  • Respond to student inquiries in a timely manner
  • Not collect personal information beyond what is necessary for the booking
  • Use student contact details only for legitimate booking-related communication
  • Pay any applicable HOSTA commission or invoice associated with confirmed offline application payments

7. Listings, Reviews, and Media

Managers are responsible for the accuracy of their hostel, room, price, availability, amenity, photo, video, and location information. Students may submit reviews for eligible confirmed bookings after the applicable review period. Reviews and listing information may be visible to other users or the public. HOSTA may review, approve, block, remove, or hide content and listings that are inaccurate, unsafe, unlawful, or inconsistent with these Terms.

8. Intellectual Property

All content on HOSTA, including text, graphics, logos, images, and software, is the property of HOSTA or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, transmit, or display any content without our prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, HOSTA shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service, even if we have been advised of the possibility of such damages.

10. Indemnification

You agree to indemnify and hold harmless HOSTA, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

11. Termination

HOSTA reserves the right to suspend or terminate your account and access to the Service at any time, for any reason, without notice or liability. This includes accounts involved in illegal activity, fraud, or violations of these Terms.

12. Changes to Terms

HOSTA reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Service. Your continued use of the Service constitutes acceptance of the modified Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of Ghana, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Accra, Ghana.

14. Contact Us

If you have questions about these Terms of Service, please contact us at:

HOSTA

Email: @hosta2523@gmail.com

WhatsApp: +233 (0) 53 160 3416

Last updated: 10/25/2026